Last Updated: September 16, 2025
Welcome to 91kart.com ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using 91kart.com, you agree to be bound by these Terms.
1. Definitions
- "Platform" refers to 91kart.com website and mobile application
- "Vendor" refers to verified sellers registered on our platform
- "User" refers to any person accessing or using our platform
- "Device" refers to mobile phones and related accessories listed on our platform
2. Acceptance of Terms
By accessing, browsing, or using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
3. Eligibility
- You must be at least 18 years old to use our services
- You must provide accurate, current, and complete information
- You are responsible for maintaining the confidentiality of your account
4. Platform Services
91kart operates as a marketplace connecting verified vendors with customers. We facilitate transactions but do not directly sell devices unless specifically mentioned.
5. Vendor Requirements
- All vendors must complete our verification process
- Vendors must provide accurate product descriptions and images
- Vendors are responsible for device quality and authenticity
- Vendors must comply with all applicable laws and regulations
6. Product Listings and Descriptions
- All devices are refurbished and clearly marked as such
- Product conditions are categorized as "Next to New" or "Almost New"
- Each listing includes detailed condition reports and specifications
- Images provided are representative of the actual device condition
7. Ordering and Payment
- Orders are subject to vendor acceptance and device availability
- Payment must be made through approved payment methods
- Prices are inclusive of applicable taxes unless stated otherwise
- We reserve the right to cancel orders in case of pricing errors
8. Quality Assurance
- All devices undergo our 32-point quality check process
- Devices are tested for functionality, performance, and cosmetic condition
- Quality reports are available for each device
9. Warranty Terms
- Warranty periods vary by device and are clearly mentioned in listings
- Warranty covers functional defects, not physical damage caused by user
- Warranty claims must be initiated through our customer support
10. User Conduct
Users agree not to:
- Provide false or misleading information
- Engage in fraudulent activities
- Violate any applicable laws or regulations
- Misuse or abuse our platform or services
- Share account credentials with third parties
11. Intellectual Property
- All content on 91kart.com is protected by intellectual property rights
- Users may not copy, distribute, or reproduce our content without permission
- Brand names and logos remain property of their respective owners
12. Limitation of Liability
- 91kart acts as a marketplace facilitator and is not liable for vendor actions
- Our liability is limited to the purchase price of the device
- We are not responsible for indirect, incidental, or consequential damages
13. Dispute Resolution
- Disputes will be resolved through customer support first
- Unresolved disputes may be subject to arbitration
- All disputes are subject to Indian jurisdiction
14. Modification of Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website.
15. Termination
We may terminate or suspend accounts for violations of these Terms or for any other reason at our discretion.
16. Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in [City name].
17. Contact Information
For questions about these Terms, please contact us at:
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