Last Updated: September 16, 2025
At 91kart.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
1. Information We Collect
Personal Information:
- Name, email address, phone number
- Shipping and billing addresses
- Payment information (processed securely through payment gateways)
- Date of birth and identity verification documents
Technical Information:
- IP address, browser type, and device information
- Website usage data and navigation patterns
- Cookies and similar tracking technologies
- Location data (with your consent)
Transaction Information:
- Purchase history and preferences
- Communication with customer support
- Reviews and feedback
2. How We Use Your Information
We use your information to:
- Process orders and deliver products
- Provide customer support and assistance
- Send important updates about orders and services
- Improve our platform and user experience
- Prevent fraud and ensure security
- Comply with legal obligations
- Send promotional communications (with your consent)
3. Information Sharing
We may share your information with:
- Vendors: To fulfill orders and provide customer service
- Service Providers: Payment processors, shipping partners, and technology providers
- Legal Authorities: When required by law or to protect our rights
- Business Partners: With your explicit consent for promotional purposes
We never sell your personal information to third parties.
4. Data Security
We implement robust security measures including:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security audits and updates
- Access controls and authentication
- PCI DSS compliance for payment processing
5. Cookies and Tracking
We use cookies to:
- Remember your preferences and login status
- Analyze website traffic and user behavior
- Provide personalized recommendations
- Ensure security and prevent fraud
You can control cookie settings through your browser preferences.
6. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your data
- Opt-out of marketing communications
- Withdraw consent for data processing
- Request data portability
- File complaints with data protection authorities
7. Data Retention
We retain your information for as long as necessary to:
- Provide services and fulfill transactions
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain business records
8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
9. Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from minors.
10. International Data Transfers
Your data may be transferred to and processed in countries other than your residence. We ensure appropriate safeguards are in place.
11. Changes to Privacy Policy
We may update this Privacy Policy periodically. Material changes will be communicated through email or website notifications.
12. Contact Us
For privacy-related questions or requests:
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